Privacy Policy

CHN Museums are committed to protecting your privacy. This privacy policy governs the way we collect and use your information online and social media platforms accessed through your mobile devices. Collectively, we refer to our websites, social media pages, emails, and offline business interactions, including onsite interactions. 


Personal Information 

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:

  • Name
  • Postal address (including billing and shipping addresses)
  • Telephone or fax number
  • Email address 
  • Payment card data
  • Transaction history
  • Customer or member number


How We Collect and Use the Information You Provide

We collect and use Personal Information in a variety of ways, including to accomplish our business purposes, better meet your needs, fulfill your orders, facilitate customer service, inform you of related programs and offerings, analyze trends, collect statistics, and maintain our records. If you disclose any personal information relating to other people to us in connection with the services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy

We may share the personal information and transaction history of our customers, donors, and members, with third-party service providers, such as third-party data analytics firms that combine it with information received from other organizations and businesses to produce and report recommendations to us and to other organizations and businesses. The recommendations may be related to marketing initiatives, including information about the likelihood that an individual will purchase products and support nonprofit causes by making donations and purchasing or upgrading memberships, as well as contact information. If you would like to opt out of having your information shared in this way, you may contact us. Please ensure that your request to opt out of this sharing is accompanied by your full name and one of the following: email, phone number, or mailing address so that we can locate your account in order to comply with your opt-out request. If your information has already been shared by us in the manner described above, we may direct you to submit your opt out request to the relevant third-party service provider. Please note that the privacy policies of these organizations and companies may differ from ours.

We may combine the personal information and transaction history of our customers, donors, and members with data that is publicly available and data that we receive from other reputable sources. We may also share such information with our third-party vendors to process transactions, to provide personalized experiences, and to analyze and understand our customer base.


When You Register 

You may use the services without registering or submitting any personal information. However, registration provides access to features such as your order history and address book. 

If you choose to register in any of these areas of the services, you will be asked to provide personal information that may include a user name and password, your name, email address, postal address, telephone number, if applicable. We store this information, along with your other preferences, so that you need not re-enter it when you return to the services. You may review or change your My Account information at any time. 


Email Communication

If you email CHN Museums, any message, material, business information, ideas, concepts, or other information sent to CHN Museums by email will be treated as non-confidential and non-proprietary. 

Email recipients may opt out from receiving promotional emails from CHN Museums at any time by following the “unsubscribe” instructions included in the email message. Please note that if you opt out of receiving promotional emails from us, we may still send you important administrative messages, from which you cannot opt out.


Third-Party Service Providers

CHN Museums engage reputable third-party vendors to help us manage the services, process online and offline transactions, better respond to the needs of our customers, and enhance our marketing efforts. CHN Museums require vendors who process sensitive personal information to maintain the confidentiality of such personal information to which they are provided access.


Cookies and Pixel Tags

The services use technologies such as “cookies” and “pixel tags” to improve the functioning of the services and your experience. Cookies are small data files that are automatically sent to your browser from a web server and stored on your computer's hard drive. Cookies enable us to personalize your experience and to remember what items are in your shopping cart. “Pixel tags” are tiny graphical images embedded in emails or web pages. Pixel tags are used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies are used to gather information to analyze traffic to the services, to improve our content and navigation, to enhance our marketing efforts, to personalizeyour experience, and to provide online and/or offline advertising tailored to your interests based on your online behavior. 

We may also use cookies or other technologies in online advertising to track responses to our ads. We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. If, however, you do not accept cookies, you may experience some inconvenience in your use of the services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.


Third-Party Payment Service

The services may provide functionality allowing you to make payments to CHN Museums using third-party payment services. When you use such a service to make a payment to us, your personal information will be collected by such third-party and not by us, and will be subject to the third-party's privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for this third-party's collection, use, and disclosure of your personal information. 


Data Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the Contact Us section below.

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the services you understand that your information will be transferred to countries outside of your country of residence which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.


Changes to the Privacy Policy

CHN Museums may revise this Privacy Policy at any time. The “Last Updated” date indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the services. In some cases (for example, if we significantly expand our use or sharing of your personal information) we may also tell you about changes by additional means, such as by sending an email to the email address we have on file for you. In some cases, we may request your consent to the changes.




Last Updated

This policy was last updated July 18, 2019.